About Us

Propermusic.com is part of the privately owned Proper Music Group Ltd and was launched as an online store in October 2011 to supply music related products direct to customers at competitive prices and with an exceptional level of customer service. Propermusic.com also powers the shops and purchase process for many of our label and artist stores so they can do what they do best, make great music whilst we look after their many fans and customers.

Our main aim is to provide an online shop window for the kinds of specialist music from artists and labels that you would not otherwise have the opportunity to find or discover in stock elsewhere. Our sister company, Proper Music Distribution is the biggest independent distributor in the UK and we are able to supply music from over 1500+ labels from all over the world, regularly releasing over 150 new products every week.

We employ dedicated and experienced staff providing an enviable level of customer service through extensive product knowledge from working within the music industry for many years.

You can contact us directly by e-mail or by using our UK Freephone/Standard phone number which is highlighted right across the store. The phone is usually answered within 3 rings by real people who will eandeavour to help you with any advice or assistance that you may need (A 24-hour answerphone service is also available).

All of our orders are despatched on a first class Royal Mail service or via our UPS / DPD / DHL courier service (All free of charge in the UK and only £2 Delivery worldwide).

Your opinion matters greatly to us and our reputation relies on it, so any feedback good or bad would be greatly appreciated and most welcomed. Your total satisfaction with our service is our ultimate goal.

Regards,

The PMC Team

Our Trading Address:
Propermusic.com,
The New Powerhouse,
Gateway Business Centre,
Kangley Bridge Road,
London,
SE26 5AN
United Kingdom

Ph: 00800-849-8119 (UK) | +44 208-676-5148 (EU/ROW)
E-Mail: admin(at)propermusic.com

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